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About CTIFORUM CTI Forum (www.ctiforum.com) was founded in China in Mar, 2000 and is the exclusive organization in call center & CRM industry till now. We are a neutral third-party media. CTI Forum（www.ctiforum.com）was established in China in 1999, is an independent and professional website of Call Center & CRM in China. We are the exclusive website in this industry till now.
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